Worldwide delivery information for SkySwitch PRO orders.
Last updated: 25 October 2026
SkySwitch PRO products are dispatched from Poland to destinations worldwide where a delivery service is available during checkout. Each product is inspected and carefully packaged before dispatch. This Shipping Policy supplements our Terms & Conditions and does not limit any mandatory consumer rights.
We ship worldwide, subject to carrier coverage and any applicable legal, export, sanctions, customs or operational restrictions. The destinations and delivery methods currently available are shown during checkout and may change over time. If checkout does not offer delivery to a particular address, please contact support@skyswitchpro.com before ordering. If we cannot legally or operationally fulfil an accepted order, we will notify the customer and refund the affected payment without undue delay.
The delivery charge applicable to the selected destination and method is calculated and displayed during checkout before the order is submitted. No fixed shipping rate applies under this policy. The delivery charge confirmed for an order will not change after purchase unless the customer requests a change to the destination or delivery method and expressly accepts any resulting additional cost.
Orders are typically prepared for dispatch within one to three (1–3) business days after payment has been received and confirmed. Weekends and public holidays are not business days. Processing may take longer where an address must be verified, a product requires an additional technical check, or circumstances outside our reasonable control affect fulfilment. We will contact the customer if a material delay is expected.
Estimated delivery times depend on the destination, selected carrier, customs processing and local conditions. Any estimate displayed at checkout or in an order confirmation is an estimate unless a binding delivery date is expressly agreed. For consumer orders, goods will be delivered without undue delay and no later than 30 days after the contract is concluded unless a different delivery time has been agreed. Statutory remedies for late delivery remain available.
Where tracking is available, the tracking number or link will be provided after dispatch. Customers are encouraged to monitor the shipment and contact us if the status appears incorrect or remains unchanged for an unusual period. Failure to monitor tracking information does not remove any mandatory rights or transfer the Seller’s legal responsibility for delivery.
For deliveries outside the European Union, the recipient may be required to pay customs duties, import taxes, brokerage fees or other charges imposed by the destination country, unless checkout expressly states that such charges are included. The recipient is responsible for complying with local import requirements. Customs processing may extend the delivery time. Nothing in this section limits rights that cannot legally be excluded.
Customers must provide an accurate and complete delivery address and contact details during checkout. Please notify us immediately if a correction is required. We cannot guarantee that an address or delivery method can be changed after dispatch. Where permitted by law, the customer may be responsible for reasonable, documented additional costs caused solely by an incorrect address, refusal of delivery or failure to collect the shipment.
For consumer orders, the Seller bears the risk of accidental loss or damage until the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the goods. This does not apply where the consumer independently commissions a carrier that was not offered by the Seller. A carrier’s involvement does not require the consumer to resolve a transport claim alone.
If a shipment is delayed, appears to be lost, arrives damaged or is delivered in an unsatisfactory condition, please contact support@skyswitchpro.com as soon as reasonably possible and provide the order number, tracking information and photographs where applicable. Please retain the product and packaging while the matter is investigated. We will work with the carrier and provide the remedy required by applicable law.
If a shipment is returned because delivery was refused, the address was incorrect or the parcel was not collected, please contact us to arrange the next step. Depending on the circumstances and applicable law, we may offer redelivery or a refund. Reasonable additional delivery costs caused solely by the customer may be charged or deducted where legally permitted and clearly communicated. No such charge applies where the failure was caused by the Seller or carrier.
For questions about destinations, delivery charges, tracking or shipment issues, contact support@skyswitchpro.com. Please include the order number where available so that we can assist promptly.
